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Data privacy

Privacy policy

Ensus UK Limited places great importance to the protection of your privacy and your personal data (hereinafter also referred to as "data") as well as the necessary data security and therefore collects, processes and uses your personal data exclusively in accordance with the principles described below and national and European legal regulations applicable to Ensus UK Limited.

I. Controller
Controller within the meaning of the UK General Data Protection Regulation ("UK GDPR") and other national data protection laws as well as other data protection regulations for the operation of the website is:
Ensus UK Limited
Middleway
Wilton Site
Redcar
Cleveland
TS10 4RG
United-Kingdom

Phone: +44 (0) 1642 513250

E-mail: info@ensus.co.uk
Website: www.ensus.co.uk

Chairman: Grant Pearson

Registered in England: Registration number 5816694

(hereinafter referred to as "Ensus")

If you wish to object to the collection, processing or use of your data by us in accordance with this privacy policy as a whole or for individual measures, you can send your objection by e-mail, fax or letter to the aforementioned contact data or to our data protection officer. You may also receive information on your personal data at any time and free of charge under the contact details mentioned.

II. Name and address of the data protection officer and the EU/EEA representative
The data protection officer of the controller can be contacted as follows:
Ensus UK Limited
Middleway
Wilton Site
Redcar
Cleveland
TS10 4RG
United-Kingdom

E-mail: info@ensus.co.uk

You can contact the EU/EEA representative of the responsible person at:

CropEnergies AG
Data Protection Officer
Maximilianstraße 10
68165 Mannheim, Germany
E-Mail: datenschutz@cropenergies.de

III. Your personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as 'data subject'). It is not necessary for you to provide us with personal data when you visit our website. We only collect personal data, such as your name, telephone number, postal and e-mail address, date of birth and telephone number, if you provide it to us voluntarily or if you have consented to its collection. For the technically required data, we refer you to the explanation under "V. Provision of the website and creation of log files".

IV. General Information on data processing

  1. Scope of the processing of personal data
    We only process personal data of our users if this is necessary to provide a functional website as well as our contents and services. The processing of personal data of our users takes place regularly only after consent of the user. An exception applies in such cases in which processing of the data is permitted by legal regulations, necessary for the fulfilment of a contract or technically necessary.
  2. Legal basis for the processing of personal data
    Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a UK GDPR serves as the legal basis.
    In case of the processing of personal data required for the performance of a contract of which the data subject is a party, Art. 6 para. 1 lit. b UK GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
    Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c UK GDPR serves as a legal basis.
    In the event that the vital interests of the data subject or another natural person require the processing of personal data, Article 6 para 1 lit. d UK GDPR serves as the legal basis.
    If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f UK GDPR serves as the legal basis for processing.
  3. Data erasure and storage time
    The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the national legislator in regulations, laws or other provisions to which the Controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.


V. Provision of the website and creation of log files

  1. Description and scope of data processing
    When using the website for informational purposes only, we only collect the personal data that your browser sends to our server or provider and that is technically necessary for the purpose of displaying our website and ensuring its stability and security.
    We have commissioned the company Südzucker AG, Maximilianstraße 10, 68165 Mannheim, Germany (hereinafter referred to as "Südzucker AG") to host and technically provide our website. We have concluded the necessary agreement with Südzucker AG for processing orders. According to this agreement, Südzucker AG undertakes to guarantee the necessary protection of your data and to process them in accordance with the applicable data protection regulations exclusively on our behalf and in accordance with our instructions.
    The following data is stored in log files or protocol files:
    (1) Information about the browser type and version used
    (2) The user's operating system
    (3) The IP address of the user (The user's IP address is shortened to two bytes of the calling system when it is collected).
    (4) Date and time of access
    (5) Websites from which the user's system reaches our website
    (6) Websites accessed by the user's system via our website
    (7) The user's internet service provider.
    (8) The length of time spent on the website
    (9) The amount of data sent/transmitted
    (10) The geographical origin of the request
    The data is stored on Südzucker AG servers hosted in Karlsruhe (Germany) and Amsterdam (Netherlands). Südzucker AG processes this information for the stated purpose on our behalf. The data will not be passed on to third parties. This data will not be stored together with other personal data of the user.
  2. Legal basis for data processing
    The legal basis for the temporary processing of the data and storage of log files is Art. 6 para. 1 lit. f UK GDPR.
  3. Purpose of data processing
    The temporary logging and storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this, the IP address of the user must remain stored for the duration of the session.
    The log files are stored in order to optimize the website in case of errors and to ensure the security of our information technology systems.
    Our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f UK GDPR also lies in these aforementioned purposes.
  4. Duration of storage
    The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case after 30 days.
  5. Possibility of objection and/or erasure
    The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.


VI. Web analysis through Matomo (formerly Piwik)

  1. Description and scope of data processing
    On our website, we use the open source software tool Matomo (Piwik) (www.matomo.org), a service of the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand (hereinafter "Matomo") to analyse the surfing behaviour of our users or to create anonymised and aggregated user statistics. We have integrated a JavaSript on our website for this purpose.
    If individual pages of our website are called up, the following data is automatically transferred to our web server via the integrated script using the internet browser on your end device:
    - Two bytes of the IP address of the user's calling system.
    - The website accessed and the time of the access
    - The website from which the user accessed the accessed website (referrer)
    - The sub-pages that are called up from the accessed website
    - The time spent on the website
    - The frequency with which the website is accessed
    - Country of origin
    - Device used, operating system and browser
    The technology used to collect the data does not use so-called cookies / third-party cookies. The software runs exclusively on the servers (stats.ensus.co.uk) of our website. The personal data of the users is only stored there. The data is not passed on to third parties. The software is set in such a way that the IP addresses are not stored completely, but 2 bytes of the IP address are masked (e.g.: 192.168.xxx.xxx), i.e. that anonymisation is set up. In this way, it is no longer possible to assign the shortened IP address to the calling computer.
    By anonymising the IP address, we take into account the interest of users in the protection of personal data. This data is not used at any time to personally identify the user of our website and is not merged with other data.
    Further information on the Matomo open source project can be found at matomo.org/privacy/. For more information on the privacy settings of the software, please see the following link: matomo.org/docs/privacy/.
  2. Legal basis for the processing of personal data
    The legal basis for the processing of the users' personal data is Art. 6 para. 1 lit. f UK GDPR.
  3. Purpose of the data processing
    The processing of the users' personal data enables us to analyse the surfing behaviour of our users. By evaluating the data obtained, we are able to compile information on the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. These purposes are also our legitimate interest in processing the data in accordance with Art. 6 Para. 1 lit. f UK GDPR. By anonymising the IP address, the interest of users in the protection of their personal data is adequately taken into account.
  4. Duration of storage
    The data is deleted as soon as it is no longer required for our recording purposes. In our case, this is after 180 days.
  5. Possibility of objection and removal
    We offer our users the possibility of a technical opt-out from the analysis process on our website.
    You have the option to prevent actions you take here from being analysed and linked. This will protect your privacy but will also prevent the owner from learning from your actions and improving the usability for you and other users.

VII. Email contact and contact form

  1. Description and scope of data processing
    On our website it is possible to contact us via an e-mail address or a contact form. In all cases, the personal data transmitted by the user via these channels will be stored for the purpose of establishing contact. The extent of the processed personal data as well as which personal date is processed in each individual case may vary. This includes in particular the following data:
    (1) Your first name* and surname*;
    (2) Your address details (address, postcode, town, country);
    (3) Your communication data (e-mail address*, telephone number, fax);
    (4) resulting correspondence (message - suggestions, questions, criticism or requests).
    If you provide us with further personal data via the comment field, this will be treated as strictly confidential and will only be made available to the employees entrusted with processing your enquiry.
    Your data or the resulting correspondence will be processed exclusively by us. It may be necessary to forward the data to a company in our group in order to process your request. Beyond that, the data will not be passed on to third parties. The data is used exclusively for the conversation started by the user to contact you by telephone, mail or e-mail regarding your request. Mandatory information (*) and voluntary information are indicated in the contact forms.
  2. Legal basis for data processing
    The legal basis for the processing of data transmitted in the course of sending an e-mail or via the contact form is Art. 6 para. 1 lit. a UK GDPR. If the e-mail contact or the contacting by the user aims at the conclusion of a contract, Art. 6 para 1 lit. b UK GDPR is to be mentioned as an additional legal basis for the processing.
  3. Purpose of data processing
    The processing of personal data by e-mail or via contact form serves us only for the treatment of the establishment of contact. This is also the reason for the necessary legitimate interest in the processing of the data.
  4. Duration of storage
    The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data sent by e-mail or via contact form this is the case when the conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.
  5. Revocation and removal option
    The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot continue.
    All personal data stored in the course of contacting us will be deleted in this case.


VIII. Fraud prevention - use of hCaptcha

  1. Description and scope of data processing
    On our website as well as when entering data within our contact forms, we use hCaptcha to check and prevent interactions on our website by automated access, e.g. by so-called bots. This is a service provided by Intuition Machines, Inc, 350 Alabama St, San Francisco, CA 94110, USA (hereinafter "hCaptcha").
    hCaptcha is used to check whether the data entered on the website was entered by a human or by an automated programme. For this purpose, hCaptcha analyses the behaviour of the visitor to the website on the basis of various characteristics. This analysis starts automatically as soon as the website visitor calls up a part of the website with hCaptcha activated. For the analysis, hCaptcha evaluates various non-personal information in the background (e.g. anonymously collected IP address, time spent by the visitor on the website or app or mouse movements of the user). The information collected during the analysis is forwarded to Intuition Machines, Inc in the USA. Further information on data processing by hCaptcha can be found at https://www.hcaptcha.com/privacy.
  2. Purpose and legal basis for data processing
    The legal basis for the use of hCaptcha is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest lies in the security of our website as well as in the defence against unwanted, automated access in the form of spam or similar and thus also serves the security of a visitor to our website.
  3. Possibility of objection and removal
    The collection of the non-personal information to provide the functions of hCaptcha is mandatory. Consequently, there is no possibility of objection on the part of the user.


IX. Rights of the data subject

If your personal data are processed, you are the “data subject” within the meaning of the UK GDPR and you have the following rights vis-à-vis the Controller:

  1. Right to information
    You can ask the person in charge to confirm whether personal data concerning you will be processed by us.
    If such processing has taken place, you can request the following information from the person responsible:
    (1) the purposes for which the personal data are processed;
    (2) the categories of personal data being processed;
    (3) the recipients or categories of recipients to whom the personal data concerning you have been or are still being disclosed;
    (4) the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
    (5) the existence of a right to rectification or deletion of personal data concerning you, a right to limitation of the processing by the person responsible or a right to object to such processing;
    (6) the existence of a right of appeal to a supervisory authority;
    You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate guarantees in accordance with Art. 46 UK GDPR in connection with the transmission.
    To exercise your right to free information, please contact us directly via the contact details in our imprint or contact our data protection officer (see sections I and II).
  2. The right to rectification
    You have a right of rectification and/or completion vis-à-vis the Controller if the personal data processed concerning you are incorrect or incomplete. The Controller shall make the correction without delay.
  3. Right to limitation of processing
    Under the following conditions, you may request that the processing of personal data concerning you be restricted:
    (1) if you dispute the accuracy of the personal data concerning you for a period that enables the Controller to verify the accuracy of the personal data;
    (2) the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
    (3) the Controller no longer needs the personal data for the purposes of the processing, but you do need them to assert, exercise or defend legal claims, or
    (4) if you have filed an objection against the processing pursuant to Art. 21 para. 1 UK GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.
    If the processing of personal data concerning you has been restricted, such data may only be processed - apart from being stored - with your consent or for the purpose of asserting, exercising or defending rights or for the protection of the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.
    If the processing restriction has been restricted according to the above conditions, you will be informed by the Controller before the restriction is lifted.
  4. Right to erasure
    a) Duty to erase
    You may request the Controller to delete the personal data relating to you without delay, and the Controller is obliged to delete this data immediately if one of the following reasons applies:
    (1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
    (2) You revoke your consent, on which the processing pursuant to Art. 6 para. 1 lit. a UK GDPR is based, and there is no other legal ground for the processing.
    (3) You object against the processing pursuant to Art. 21 para. 1 UK GDPR and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 para. 2 UK GDPR.
    (4) The personal data concerning you have been processed unlawfully.
    (5) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the Controller is subject.
    (6) The personal data concerning you have been collected in relation to the services offered by the Information Society.
    b) Information to third parties
    If the Controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 UK GDPR, it shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform Processors who process the personal data, that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.
    c) Exceptions
    The right to cancellation does not apply insofar as the processing is necessary
    a. for exercising the right of freedom of expression and information;
    b. for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
    c. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Article 89 para 1 UK GDPR in so far as the right referred to under a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
    d. for the establishment, exercise or defence of legal claims.
  5. Right to information / notification obligation
    If you have exercised your right to have the Controller correct, delete or limit the processing, it is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.
    You as data subject shall have the right to be informed of such recipients.
  6. Right to data transferability
    You have the right to receive the personal data concerning you that you have provided to Controller in a structured, common and machine-readable format. In addition, you have the right to pass this data on to another Controller without hindrance by the Controller to whom the personal data was provided, provided that
    (1) processing is based on consent pursuant to Art. 6 para. 1 lit. a UK GDPR and
    (2) processing is carried out by means of automated methods.
    In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one Controller to another Controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
    The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the Controller.
  7. Right to object
    You have the right to object at any time to the processing of your personal data in accordance with Article 6 para 1 lit. e or f of the UK GDPR for reasons arising from your particular situation.
    The data controller no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
  8. Right to revoke the consent
    You have the right to revoke your consent to the data processing at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.
  9. Right of appeal to a supervisory authority
    Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or suspect of infringement, if you believe that the processing of personal data concerning you is contrary to the UK GDPR.
    The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article UK 78 GDPR.
    The data protection authority responsible for us is
    Information Commissioner’s Office,
    Postal address:
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF
    United Kingdom
    Further information to be found at https://ico.org.uk/.


X. Links to other websites

This declaration on data protection applies exclusively to the web presence of Ensus UK Ltd. The Internet pages in this website may contain links to the Internet pages of third parties. Our Privacy Policy does not extend to these Internet pages. When you leave the website or e-store, we recommend that you carefully read Privacy Policies of every website that collects personal data.

XI. Security

We take the necessary security measures to protect your personal data from unlawful or unintentional access or deletion, alteration or loss as well as against unauthorized disclosure. We encrypt your data during transmission via our website and use so-called SSL connections (Secure Socket Layer). We protect our website and our other systems and personal data through appropriate technical and organizational measures, in particular against loss, destruction, unauthorized access, modification or disclosure to third parties.

XII. Availability and Changes

You can view this privacy policy at www.ensus.co.uk/data-privacy. You can also save or print out this data protection declaration by using the corresponding functions of your browser.
We reserve the right to change this data protection declaration from time to time or to adapt it to legal requirements and therefore ask you to inform yourself of the current data protection regulations every time you visit our website.